Returns & Exchanges

At Ollie, we want you to love every piece you wear, but if something isn't quite right, we offer a seamless 30-day return policy for all unworn apparel. Simply ensure your items are in their original condition with tags attached to qualify for a full refund or exchange.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

  • 2.
    Package Your Items

    Place the unworn garments back into their original packaging, ensuring all designer tags and security seals remain intact.

  • 3.
    Print and Attach Label

    Download and print the prepaid shipping label provided by our portal and securely affix it to the outside of your package.

  • 4.
    Drop Off and Track

    Leave your package at any authorized carrier drop-off location and keep your tracking receipt until your refund is processed.