Returns & Exchanges
At Ollie, we want you to love every piece you wear, but if something isn't quite right, we offer a seamless 30-day return policy for all unworn apparel. Simply ensure your items are in their original condition with tags attached to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Package Your Items
Place the unworn garments back into their original packaging, ensuring all designer tags and security seals remain intact.
- 3.Print and Attach Label
Download and print the prepaid shipping label provided by our portal and securely affix it to the outside of your package.
- 4.Drop Off and Track
Leave your package at any authorized carrier drop-off location and keep your tracking receipt until your refund is processed.