Frequently Asked Questions

Everything you need to know about your Ollie experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. International orders vary by location but generally arrive within 7-14 business days.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.

How do I find the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed fit.

Are your materials sustainably sourced?

Yes, at Ollie, we prioritize ethical manufacturing and use organic cotton and recycled polyester in over 80% of our current collection.

Can I change or cancel my order after it's placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of purchase by contacting our support team.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.